Patients staying overnight in Northampton General Hospital have rated the hospital 7.9 out of 10 for their experience of care by the Care Quality Commission (CQC).
The inpatient survey, which took place in July 2018, rated the hospital against others nationally in eleven different categories. Measuring 60 different aspects of the hospital experience, the survey looked at the experiences of people who had been discharged following an overnight stay in an NHS hospital.
In the eleven categories the hospital is scored out of ten for things such as; patients having trust and confidence in the doctors and nursing staff caring for them, cleanliness of rooms and wards, feeling well look after by non-clinical staff, and the transition between services.
Overall the hospital performed well in most categories with all being rated as about the same as other hospitals nationally. The Accident and Emergency department was rated highly at 8.5/10 with the overall hospital experience score sitting at 7.9/10.